Privacy Policy

This Privacy Policy explains how Eureka Digital Media, including its related digital brands and Eureka Digital Creative Studios (collectively, “Eureka,” “we,” “us,” or “our”), may collect, use, disclose, protect and otherwise process information when you visit eurekadigitalmedia.com, contact us, or interact with services that link to this policy.

1. Information We May Collect

We may collect information you voluntarily provide, including your name, email address, company or organization, inquiry category, message content, support requests and other information you choose to submit. We may also receive technical information such as IP address, browser type, device type, operating system, referring pages, approximate location derived from IP address, pages viewed, timestamps and website interaction data.

2. How We Use Information

• Respond to questions, support requests, partnership inquiries and other communications.
• Operate, maintain, secure and improve our website and digital services.
• Understand website performance, audience behavior and product interest.
• Prevent fraud, spam, abuse, security incidents and unauthorized activity.
• Comply with legal obligations and enforce applicable terms.
• Send communications you request or consent to receive, where applicable.

3. Cookies and Similar Technologies

Our website or third-party services we use may employ cookies, pixels, local storage or similar technologies for essential functionality, analytics, security and performance. Your browser may allow you to block or delete cookies. Some website functions may not operate correctly if certain technologies are disabled.

4. Analytics and Third-Party Services

We may use hosting providers, analytics services, form processing tools, content delivery networks, embedded media, app marketplaces or other service providers. These providers may process information according to their own privacy practices and contractual obligations. We encourage you to review the policies of third-party services before providing information directly to them.

5. Our Brands, Apps and External Websites

Eureka Digital Media operates or develops multiple brands, websites and mobile applications. Individual products may have separate privacy notices that apply specifically to those services. When a product-specific policy conflicts with this general website policy, the product-specific policy governs that product. Our website may also link to third-party websites we do not control; we are not responsible for their privacy practices.

6. How We Share Information

We do not sell personal information in the ordinary meaning of the term. We may disclose information to vendors and service providers that help us host, secure, analyze, communicate, maintain or operate our services; when required by law or valid legal process; to protect rights, safety and security; or in connection with a merger, acquisition, financing, reorganization or transfer of business assets.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including business, support, security, recordkeeping and legal purposes. Retention periods vary based on the type of information and why it was collected.

8. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect information. No website, network, transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

9. Your Privacy Choices and Rights

Depending on where you live, you may have rights concerning access, correction, deletion, portability, restriction or objection to certain processing. You may contact us to make a privacy request. We may need to verify your identity before completing certain requests. Rights vary by jurisdiction and may be subject to legal exceptions.

10. Children’s Privacy

This corporate website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. Individual apps or products intended for broader age groups may provide separate disclosures and age-appropriate protections.

11. United States Operations and International Visitors

Eureka Digital Media is operated in the United States. If you access our services from another country, information may be processed in the United States or other locations where our service providers operate, subject to applicable law.

12. Email and Communications

If you contact us, we may retain your message and reply using the contact information you provide. If we offer marketing email in the future, eligible messages will include available unsubscribe options as required by law.

13. Changes to This Policy

We may update this Privacy Policy as our services, technology or legal obligations change. The “Last updated” date identifies the latest revision. Material changes may be communicated through the website or other reasonable means.

14. Contact Us

Questions or privacy requests may be sent to support@eurekadigitalmedia.com.

This policy is provided as a general operational privacy notice and is not legal advice. Requirements can vary by jurisdiction, product and data practice.